- feasibility study
- conceptual design
- facility and equipment planning
- program development
- marketing advice
- business and strategy planning
- development of Standard Operating Procedures
- pre-opening services
- wet spa technical services
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- business analysis
- management support
- mystery shopper programme
- international trainers
- brand standards review
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- concept
- schematic design
- design development
- tender set
- detail design
- implementation
- hand over
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